Aditya Birla Housing Finance Launches ‘ABHFL- Finverse’ to Redefine Home Loan Experience
Aditya Birla Housing Finance Limited (“ABHFL”), a fully owned subsidiary of Aditya Birla Capital Limited, India’s leading, diversified financial services company, has announced the launch of ‘ABHFL- Finverse’, a unified digital lending platform aimed at re-imagining the home loan experience for customers. The platform will digitise the entire lending process from prospecting to disbursement, providing customers with a seamless experience journey, faster turnaround of loan application, greater transparency of loan status and real-time updates.
City Air News
Mar 22, 2024 09:55
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Mumbai, March 22, 2024: Aditya Birla Housing Finance Limited (“ABHFL”), a fully owned subsidiary of Aditya Birla Capital Limited, India’s leading, diversified financial services company, has announced the launch of ‘ABHFL- Finverse’, a unified digital lending platform aimed at re-imagining the home loan experience for customers. The platform will digitise the entire lending process from prospecting to disbursement, providing customers with a seamless experience journey, faster turnaround of loan application, greater transparency of loan status and real-time updates.
ABHFL conducted extensive research with customers and partners to understand the nuances of home buying experience and the challenges faced in the home loan journey. Through this platform, ABHFL has sought to make the home loan process simple and hassle-free for customers while enabling them to stay in control of the journey.
With a seamless digital interface ABHFL-Finverse serves as a holistic digital ecosystem, connecting customers, partners, employees, and vendors on a common platform, thus resonating ABHFL's focus on customer satisfaction and convenience.
Pankaj Gadgil, MD & CEO, Aditya Birla Housing Finance Ltd., said, “At ABHFL, we are building all our solutions and offerings with customers at the centre of everything. Through ABHFL- Finverse, we are empowering customers with benefits like home loan tracking feature which enables real-time updates, seamless navigation, and a completely paperless experience. All our solutions are aimed at transforming customer journeys by significantly reducing turnaround time, and making home loan experiences simpler, faster, and accessible to a wider customer segment."
