Complaint numbers issued by PSPCL in view of paddy season
Immediate resolution of grievances on uninterrupted power supply
Ludhiana: In view of the paddy season starting in the month of June, Punjab State Power Corporation Limited has decided to provide uninterrupted power supply to millions of power consumers and farmers for sowing crops and resolve all grievances related to the power department immediately. Toll free numbers 18001801512 are going to be launched from 1 June.
Daljit Inder Pal Singh Grewal, Chief Engineer, Ludhiana Central Zone said that keeping in view the paddy season, another toll free number has been issued for the immediate redressal of grievances. He said that due to the busy schedule of the first complaint number of the power department, the online number has been issued for the convenience of the power consumers and farmers.
Chief Engineer Grewal said that the power workers have been directed to immediately resolve the complaints received on the above complaint numbers on the same day. Chief Engineer Grewal said that from June 1, the facility to register a complaint through miss call on the online complaint number would be introduced.
He said that keeping in view the hot, rainy and stormy weather, an additional call center would be set up at Mohali for four months from 1 June to register complaints.
Chief Engineer Grewal said that Chaura Bazar Grid Location would be started soon in Ludhiana and besides, there was an existing call center in Janta Nagar, Ludhiana. The special team has been directed to solve this problem within 24 hours and provide uninterrupted power to the farmers for planting paddy.
Chief Engineer Grewal said that in order to provide security to the electrical workers going to the field for redressal of grievances, they have been equipped with safety kits and modern equipments. The concerned electricity customer can lodge a complaint on the number of nodal center designated by the power department.
Electricity department issued by nodal centre contact as under:
Circle Khanna Division Khanna 964611219, Division Doraha 9646112124, Mandi Gobindgarh 9646112126, Amloh 9646112021, Sirhind 9646111993, Ludhiana East Circle Division City Centre Daresi Chaura Bazar 9646112051, CMC 9646111217, Focal Point 9646111316, Sundernagar 9646111214, Ludhiana Sub Circle Division Addha Dakha 9646112097, Jagraon 9646112101, Raikot 9646112099, Ahmedgarh 9646139994, Lalton Kalan 9646122363, Ludhiana West Circle Division Aggar Nagar Unit (1) 9646114711, Haibowal Agar Nagar Tech (2) 9646112093, West 9646114712, North (West 42) 9646133306, Model Town (Dhandra) 9646114715, Model Town 9646114714, Estate 9646114687, Janta Nagar 9646114716 all these number will be functioning from 1 June.