Cyara inaugurates its Global Innovation Centre in Hyderabad

US based, Cyara, the #1 global leader in Customer Experience (CX) Assurance, is proud to announce the opening of its new Global Innovation Center (GIC) in Hyderabad, India. This strategic expansion highlights Cyara’s commitment to harnessing India's vast talent pool and enhancing its research and development capabilities.

Cyara inaugurates its Global Innovation Centre in Hyderabad

Hyderabad, January 2, 2025: US based, Cyara, the #1 global leader in Customer Experience (CX) Assurance, is proud to announce the opening of its new Global Innovation Center (GIC) in Hyderabad, India. This strategic expansion highlights Cyara’s commitment to harnessing India's vast talent pool and enhancing its research and development capabilities.

The new office will create over 200 jobs, fostering a vibrant and dynamic team dedicated to advancing Cyara's cutting-edge solutions. This facility will serve as a critical hub for innovation, accelerating product development, and reinforcing Cyara’s position as a leader in the CX Assurance industry.

Rishi Rana, CEO of Cyara, expressed his enthusiasm about this significant milestone. “The opening of our office in Hyderabad marks a major step in Cyara’s growth strategy. India is home to some of the brightest minds in technology, and we are excited to tap into this talent pool. Our investment in Hyderabad underscores our dedication to innovation and excellence in customer experience assurance. We look forward to building a vibrant, dynamic team that will help us push the boundaries of what’s possible in CX Assurance.”

Yogesh More, General Manager and Vice President of Engineering at Cyara, concurred, “This is a very significant step in Cyara’s journey to continue to modernize and innovate our solutions. The opportunity in Hyderabad enables us to marry the depth and breadth of technical skills required with the deep understanding of the contact center industry.”