EMERGENCY Ambulance 108: Two Years of Saving Lives in PUNJAB


Sweta Mangal, CEO of ZHL.

Chandigarh, April 26, 2013: Two years into its operations in the state of Punjab, Dial ‘108’ in Emergency, launched in Public-Private Partnership (PPP) with the Mumbai-based Ziqitza Health Care Ltd (ZHL) under guidance and leadership of Chief Minister Parkash Singh Badal and Deputy Chief Minister Sukhbir Singh Badal, has set many milestones.

The project covers 20 districts with a network of fully equipped 240 ambulances. The service is named "Atal Swasthya Sewa”. '108' is a toll free number that's accessible from any landline or mobile, and overtime this number has provided many desperate souls access to quick medical attention.

The fool-proof facility received 5.94 lac genuine calls till date, out of which, 4.66 lac  patients were provided ambulance services through a network of 240 fully-equipped ambulances, said  Sweta Mangal, CEO of ZHL, on the occasion of the second anniversary of the operations.  She said that Dial 108 in Emergency attended 57,793 road accident cases and 68,890 Medical Emergencies. As many as 1.34 Lac pregnant women were also taken care of and there were 732 cases of successful deliveries in the ambulances.

Pointing out that the 108 Ambulance service has made a remarkable change not only in the lives of the people in the Rural belts of Punjab, but also of people living in urban areas, Swetha said “Today, the service has become a part of life of every Punjabi and people dial 108 in any cases of any emergency,” said Sweta Mangal, CEO of Ziqitza Health Care Ltd. The service is available 24/7 and it is not like you have to check your wallets before dialing 108 since the service comes free to all. “The commitment of the workforce available here in Punjab, when compared to other states where we are operating, and the cooperation of  the general public is worth mentioning,” said Sweta . “People in Punjab are synonymous with this service now. The project became a reality only because of the support and guidance of the State Government, NRHM and officials of the Health Department,” she added.

Jitendra Sharma Project Head Punjab informed that Each ambulance that's been put under this service can be located by the Control and Dispatch Centre of the organisation through GPS. The ambulance will arrive on the spot with a paramedic, while the driver, trained in handling basic first aid measures, gives the necessary assistance. Their job is to sustain the lives of the victim till reaching the hospital. 4.66 lac lives have been saved so far, and the numbers are climbing all the time. And to meet with the emergency of each case, 108 ambulances are equipped with all state-of-the-art facilities.

The 108 ambulance service has upped the standards in the medical field by many folds and its success in Punjab has reasoned for the initiatives that are being taken to take the service to other States as well. Recently ZHL started with a 108 ambulance service in the state of Odisha under PPP along with Government of Odisha for 280 ambulances in the state informed Tarun Verma Senior Manager Marketing and Quality ZHL.

It may be mentioned that recently, Ziqitza Health Care which operates 108 Emergency Ambulance Service, in Punjab besides other states of the country, made it to “Limca book of Records” by conducting record number of FRP Free First Aid Responder Training Workshops in the state of Punjab

About Ziqitza Health Care Ltd. (ZHL)

 ZHL had been set up with a vision to assist in saving human lives by providing a leading network of fully equipped Advanced and Basic Life Support Ambulances across the developing world. ZHL is currently operating 860 Ambulances across Mumbai, Bihar, Kerala, Odisha, Punjab and Rajasthan. ZHL has reputed investors like Acumen Fund, GMR/AMR (USA largest Ambulance Company), HDFC, IDFC and India Value Fund on board.

ZHL’s Strategic Partners include London Ambulance Services, Life Supporters Institute of Health Science and New York Presbyterian Emergency Medical Service (NYP-EMS).

ZHL has currently more than 4800 people working tirelessly, day and night, to serve people in India. Since inception ZHL has served more than 17,00,000 people across India.

(From 3rd Apill, 2011 to 3rd April, 2013):

CHIEF COMPLAINTS (People Served)         

Animal & Snake Bites      484

Burn & Chemical Accidents      3308

Cardiac Emergencies     10126

Farm Accidents     8591

JSSK (Patient Dropped home Post Delivery)

& Neotant Served 82463

Medical Emergencies      68890

Others          96554

Pregnancy Cases134760

Road Accidents    57793

Suicidal Cases       630

Trauma Cases       2925

TOTAL          466524


District-wise (People Served) 

Amritsar 46921

Barnala 10003

Bathinda 24183

Faridkot        14166

Fatehgarh Sahib   7886

Ferozepur    37847

Gurdaspur   36423

Hoshiarpur 22375

Jalandhar    33367

Kapurthala 14900

Ludhiana      53954

Mansa           17775

Moga 18664

Mukatsar      15890

Nawashahar           10381

Patiala          27888

Ropar            10395

Sangrur  24479

SAS Mohali  18503

Tarn Taran  20524

TOTAL          466524


Delivery in Ambulance   

Amritsar  43

Barnala 18

Bathinda 29

Faridkot        19

Fatehgarh Sahib   10

Ferozepur    68

Gurdaspur   69

Hoshiarpur 47

Jalandhar    50

Kapurthala 14

Ludhiana      105

Mansa           31

Moga 33

Mukatsar      20

Nawashahar           16

Patiala          51

Ropar            17

Sangrur 20

SAS Mohali  36

Tarn Taran  36

TOTAL          732


Friday, April 26, 2013