Ola resumes operations in Chennai

Chennai: Following the new guidelines issued by the Tamil Nadu Government, Ola, India’s leading mobility platform and one of the world’s largest ride-hailing companies has resumed its services in Chennai with the highest levels of safety and precautionary measures across all vehicles. Earlier, Ola had resumed operations across other major cities in Tamil Nadu including Coimbatore, Madurai, Trichy and Salem. Citizens will now be able to book autos and cabs for their varied mobility needs including commuting to and from the airport and other transit hubs in the city of Chennai. 
Strengthening Ola’s safety-first approach, Ola has also introduced 5 layers of safety that include strictly adhering to steps that ensure the highest standards of safety and hygiene for every ride. This includes compulsory mask usage for driver-partners and passengers, deep sanitization of cars before and after rides, urging passengers to load and unload their luggage themselves as well as encouraging cashless payments, amongst others. A flexible cancellation policy has also been introduced that allows either the passenger or driver-partner to cancel the ride if they feel the other party is not following the rules or not wearing a mask.
Ola has mandated all vehicles on the platform to follow hygiene and safety standards that will include the cars being cleaned and sanitized before every ride. Fumigation of the vehicle will also be done every 48 hours. 
Anand Subramanian, Spokesperson and Head of Communications at Ola, said, “As per the latest guidelines issued by the Tamil Nadu State Government, driver-partners operating three and four-wheelers on the Ola platform in Chennai will be available to serve mobility needs of citizens on the Ola app, with the highest levels of safety and precaution. This also brings relief to tens of thousands of drivers-partners whose livelihoods have depended on serving citizens. 
Our commitment towards enabling a safe ride experience for our driver-partners and passengers is also reiterated through our '5 layers of safety’ initiative that is being followed across the 180+ cities where Ola has now resumed operations. This includes compulsory mask usage for driver-partners and passengers, complete sanitization of cars post-trips, adhering to social distancing norms by limiting to two passengers per ride amongst other key steps.”