Chandigarh, June 25, 2016: The Ministry of External Affairs celebrated 4th Passport Sewa Divas and Organised Passport Officers Conference on 24th June, 2016 at Jawahar Lal Nehru Bhavan, New Delhi. The day signifies the enactment of the Passports Act in year 1967.
The event gained more importance with the august presence of Minister of External Affairs, Smt Sushma Swaraj and Minister of State for External Affairs General (Dr.) V.K. Singh (Retd.).
The engagement of the day included discussions and presentations by the senior officials of the Ministry, Passport Officers and officials of the service partner M/s TCS on passport related issues including prospective improvements in service delivery.
The performance of the Ministry during the last year towards rendering of passport related services has been significant in many ways. More than 1.2 Crore passport related applications were processed in 2015 recording a growth of 18% over the volume in 2014.
Passport Seva Puruskars were given to the best performing Passport Offices and others by EAM and MOS.
Total three state police heads of Telangana Police, Chandigarh Police and Haryana Police were awarded for conducting fastest Police Verification for Passports. Sh Tejinder Singh Luthra IGP Chandigarh Police and Sh Anil Kumar Rao IGP CID Haryana received the award for Chandigarh Police and Haryana Police respectively. Chandigarh Police took about 12 days and Haryana police took around 14 days in completing the police verification, whereas all India average during this period was 26 days. All India average was 42 days two years ago and has significantly reduced leading to better and faster passport services. The Ministry’s aim is to bring down the all India average time for police verification to 15 days.
Sh Rakesh Agrawal Regional Passport Officer Chandigarh was also awarded a cash prize of 10,000 and Commendation certificate for, achieving high standards of passport service delivery.