Union Bank of India conferred with Global Banking and Finance Awards, 2023
City Air News
Jan 10, 2024 03:52
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New Delhi, January 10, 2024: Union Bank of India has been bestowed with Global Banking and Finance Awards 2023 for Excellence in Innovation under the following categories:
• Voice Banking Implementation 2023: for Union Voice Assistant (UVA)
• WhatsApp Banking feature India 2023: for UVConn
• Virtual Banking India 2023
The awards program reflects the innovation, achievement, strategy, progressive and inspirational changes taking place within the Global Financial Community. The awards were created to recognize companies which are prominent in particular areas of expertise and excellence within the financial world.
Upon acknowledging this achievement, Nitesh Ranjan, Executive Director of Union Bank of India, stated, "Bank’s conversational banking initiative represents a significant stride in advancing customer service. This award symbolizes Bank's persistent commitment to utilizing technology for the purpose of improving the customer experience.”
Anil Kuril, Chief Technology Officer of the Bank said that “UVConn and UVA represent the outcome of the Bank's ongoing endeavours to promote inclusive and user-friendly banking. This recognition affirms our commitment to reshaping the banking sector through the strategic integration of technology. The Bank remains dedicated to harnessing technology and venturing into new frontiers in banking, introducing innovative and customer-centric solutions.”
